- What are the business hours?
- Shops, with some exceptions, are basically open from 10:00 to 21:00.
Restaurants, with some exceptions, are basically open from 10:00 to 23:00.
- Do you have holidays?
- Canal City Hakata is open all year round. Some stores or shops have holidays.
- Do you have a staff who can speak English?
- TV phone interpretation service is available at the general information counter on B1 floor.
More Details（Services）
- Can you tell me more about access to the Canal City?
- Canal City Hakata is conveniently located within 10 minutes on foot from Tenjin and Hakata Station, 20 minutes by a combination of subway and walking from Fukuoka Airport, and 25 minutes by bus from Hakata Port.
100-yen loop buses operating within the surrounding area are very convenient for sightseeing.
More Details（Access）
- I’m wondering where to stay…Is there any hotels around here?
- There are two hotels in Canal City Hakata; Grand Hyatt Fukuoka and Canal City Fukuoka Washington Hotel.
- Can I exchange my money into Japanese Yen?
- Yen-USD changes can be made at Nishi-Nippon City Bank located on the 1st floor.
Business hours
9:00 to 15:00 (Closed Sat/Sun/National holiday)
- Is there any ATM?
- 【Yucho ATM】 allows cash withdrawals with credit card or cash card issued by foreign financial institutions.
Available services include
【VISA】,【VISAELECTRON】,【PLUS】,【MasterCard】,【Maestro】,【Cirrus】,【American Express】,【Diners Club】,【JCB】 and【China Unionpay】.
Usage hours
Weekday & Sat 9:00 to 21:00, Sun/National holiday 9:00 to 19:00
- Is there any duty-free shop?
- Some shops sell items at duty-free prices.
More Details（SHOPS&RESTAURANTS）
- Where can I buy an item made in Japan or feel a genuine Japanese culture?
- There are as many as 250 shops and restaurants in Canal City Hakata.
You can visit the shop information page and check the shops we recommend for tourists.
More Details（SHOPS&RESTAURANTS）
- What is the Ramen Stadium like?
- Ramen Stadium gathers 8 ramen restaurants,which are selected from all over Japan and attracts visitors from home and abroad.
- Is it a good place for a family with kids or wheelchair users to relax and enjoy?
- We have free baby cart rentals, a toilet for infants, a nursing room, and other services and equipments for customers with small children.We also provide various other services and equipments including a multipurpose bathroom and wheelchair rentals so that every customer can enjoy one’s time with great ease.
- Can I smoke?
- Smoking is not allowed inside the building except for the designated smoking area.
- Is there any special service for tourists?
You can earn privileges when you show your passport at stores with 【Passport Service】 mark.
Please show your passport before making payments at retail stores.
- Is there any sightseeing spot in the vicinity?
- There are historic shrines, temples and many other sightseeing spots around Canal City Hakata. Many stalls set up on the nearby street at night are also one of the most popular spots in Hakata.
- Is there a parking space for a large sized bus?
- There are special parking spaces for large and middle sized buses.
Please make a reservation prior to your visit.
Parking Office TEL092-282-2528 *Japanese only
- Is there any restaurant suitable for a large party?
- We recommend "The Global Buffet Couria(Buffet): 155 persons","博多いねや(Japanese Dining):108 persons,"鶴橋風月(Okonomiyaki/Japanese Pancake):82 persons","うまや(Japanese Dining):70 persons".
Please make a reservation before you visit any restaurant for a large party.
